The Ritz-Carlton Almaty

Location - It is situated in the modern commercial district of Almaty, adjacent to a high-end shopping mall. Welcome - We were welcome by the reception and upgraded to a higher floor mountain view room. Suggestion- A welcome drink & a sit in check in process would elevate the experience. Room - The room was very spacious, the linens were fresh and the views of the mountains were expectional. Food - The food was truly exceptional. I would like to extend my sincere gratitude to Chef Vinit for providing such wonderful care throughout our stay. Spa - The spa area was nice and friendly. We enjoyed the swimming pool which was temperature controlled. Kids Activities - Concerning the activities designed for children, the activity bag is thoughtfully prepared with some enjoyable items. I would like to propose that the inclusion of a small, soft toy within the bag could potentially enhance its appeal and make it feel more special for the children. Furthermore, a dedicated check-in process specifically for children could be a valuable addition, and offering improved prizes for the games, such as a treasure hunt, instead of a toffee after the children's efforts might further enrich their experience. Special Mentions Chef Vinit, Heti, Lady at f&B(In pictures), Staff at spa, Chef Shreejeth Overall - A wonderful experience, i would surely want again.